No official explanation was given by Facebook Inc. for the temporary outage of its messaging service; company said it was examining the cause of the glitch
A day after popular messaging application WhatsApp reported a temporary outage in several countries including India – its parent company Facebook Inc’s Messenger service also reported a glitch for a brief period on Saturday in various geographies.
Though Facebook Inc has not yet come up with an official explanation for the glitch, a spokesperson from the Mark Zuckerberg-founded company said in a statement that investigations were on to ascertain the cause of the breakdown in the Messenger service.
Multiple Facebook Messenger users shared posts on Twitter, stating that they were unable to send or receive any messages. While a few were at least able to see the message history, many reported that they were unable to view their previously sent or received messages too.
i must express myself through tweets bc fb messenger is Broken as Heck— 3 strikes & ur Gay (@aer1029) November 4, 2017
#facebookdown - well, okay messenger is down but let's be honest everyone probably uses messenger more than FB itself these days.— Ria Renouf (@RiaCKNW980) November 4, 2017
FB Messenger right now 😈😡 pic.twitter.com/cNBsaCOaGr— Elmo 💎 (@HeyyyElmo) November 4, 2017
Ok Facebook messenger is down. I just spent an hour trying to figure out what punk blocked me in group chats since I couldn't send anything.— Papa Mac (@StandardXsocial) November 4, 2017
Facebook users when Messenger down pic.twitter.com/oPRAgXTOPk— RVCJ Media (@RVCJ_FB) November 4, 2017
On Friday, WhatsApp had become inaccessible for a short while in several countries like Brazil, Russia, Vietnam, Myanmar, India. The application’s users took to social networking sites like Twitter and Facebook to post their grievances over the glitch.
While the reason for the inconvenience was not known immediately, ‘#Whatsappdown’ topped the trending list on Twitter in India. India is the biggest market for the messaging app – with about 200 million users. WhatsApp being temporarily down was also the top trending Twitter item in other countries like Pakistan, Britain, Germany and many more.
According to users, WhatsApp started working properly almost half an hour after the first few complaints appeared on social networking sites including Facebook.
Independent online portals which regularly monitor services of popular applications through social media posts have in recent days reported several outages, albeit for short spells, of the WhatsApp service.